To the Users

"WE", "OUR", and "US" refer to the Agnipay and/or www.agnipay.in, while "YOU", "YOUR" and "USER" refer to you, as a User of the Agnipay.

"PERSONAL INFORMATION" refers to Information that is provided to us from you, which identifies you personally to contact or identify you, such as your name, phone number, email address, and any other data relating to such Information. We have outlined below our practices and procedures in relation to the collection and use of Personal Information on our Website to ensure your safety. Below is an indication of the Personal Information we will be collecting from you. The list above is merely indicative, and we may collect even more Information and data points from you, including as detailed in this Privacy Policy:

• Your Full Name
• Contact details, including Mobile Number
• Your Company Name and Email Addresses
• Information from your Email Accounts (as permitted)
• Information from your Device (as permitted)

To use our Platform, you do not need to provide the Personal Information listed above. On the Platform, you can always choose not to provide Personal Information by not using a particular service or feature. You can browse the Platform without revealing any Personal Information about yourself. We require basic Personal Information to provide customized services when you create an account on the Platform. Information such as this may include,

• Your PAN
• Identify your Entity's PAN (Entity refers to a Public Limited Company/Private Limited Company/Registered Society/Trust/Partnership Firm/Proprietary Firm/Individual or any other legal entity registered in India).
• Your Entity's GST number
• Director's Information
• Director KYC documents
• Company KYC
• To verify your bank details, we need your bank account information.
• Anything else needed to register on Agnipay.

Platforms shall clearly display the Personal Information they collect from you, and you can choose not to provide it. You may be limited in the services you can access on the Platform as a result. The following Privacy Policy details certain Information collected from you. Reason for collecting and Processing the Data

We collect personal Information to render our services efficiently. This purpose is to reduce the chances and risks of online/offline fraud. In the process of providing our service, we are required to have the Personal Information of the Customer to authorize and complete the transactions or requests of the Customer. We process and collect your Information mainly for the following purposes:

• The Company will assist you in acquiring the products and services you have requested and process any payment associated with those products and services.
• We may contact you about the purchased/requested Products/Services or your communications.
• Customer service to meet your needs
• As a security and fraud prevention measure
• Our Applications and Services can be improved with your help.
• Legitimate interests require the use of this Information.
• Protection of your Information

We access, collect, receive, and store your Personal Information. The Information you provide us for third-party accounts ("THIRD PARTY ACCOUNT INFORMATION") implies that some information and content may be transferred to your account with us if you authorize such transmissions and that Third Party Account Information is subject to this Privacy Policy. If you do not provide certain Information, we may limit your ability to register with us or use certain features.

As part of our legal obligations, dispute resolution, and compliance with our agreements, all Personal Information collected by Us may be retained.

Information Protection

Our security procedures and practices reflect the nature of our business and how we manage information assets. We strive to provide more secure protection than industry standards. Still, we cannot ensure the complete security of any information you send to us due to the inherent vulnerabilities of the web. By using this Website, you consent to us collecting, using, processing, sharing, and creating your personal Information. If you use this Website, you acknowledge and agree that you are bound by it. You may choose not to use Agnipay if you do not agree with these terms.

These Privacy Policies should be read in conjunction with the separate terms and conditions that apply to your use of this Website.

Our commitment to maintaining the confidentiality of all Personal Information is unconditional. Still, we are not liable for any breach of security or any action taken by third parties who receive the users' personal Information or any event beyond our reasonable control, including acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc. Our policy is to make commercially reasonable efforts to guarantee the confidentiality of Personal Information and to disclose it only when necessary. We store all Personal Information collected from Users on servers and/or cloud systems in India. There may also be times when Personal Information is converted into physical form.

Activity

Our servers automatically record Information related to your use of Agnipay, including searches you conduct, pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of Information to administer Agnipay and provide the highest level of security and service possible. We also analyze this data in aggregate to measure interest in and use of the various areas of the Agnipay. This aggregate Information, however, cannot be used to identify you.

According to applicable law, this Website's content is protected by copyright as a collective work and/or compilation. All intellectual property rights associated with the Website and its contents belong to us. You do not acquire any rights, titles, or interests in the downloaded material.

Our logos, product and service marks, names, trademarks, copyrights, and other intellectual property, whether registered or not ("OUR IP"), is our exclusive property of us. Without our express written permission, nothing contained in this Website or the content should be construed as granting the User any license or right to Our IP. If you do not obtain our permission before displaying and/or using Our IP, you agree not to do so.

Cookies

Agnipay uses cookies to retrieve certain Information when you visit. Cookies are used in some elements of our site to enable the functionality of that element and ease of use for the User. Third-Party cookies we may use in connection with our Website and the Services provided, like Google analytics, Website analytics cookies for visitor information and source. No Personal Information is collected or used in this process. Agnipay Users' personal Information (name, phone number, address, email address, etc.) are not known or accessible to these third parties. If users wish to opt out of sharing this Information with third parties through cookies, different browsers have different methods of doing so. To deactivate cookies in your browser, please refer to your browser's help file.

Camera Permissions

Our Platform requires access to your camera and permission to upload pictures and graphics from your camera to ensure a smooth process for uploading pictures and graphics from your camera. You may be required to take pictures of your government identity cards as part of KYC requirements.

Information transfer

Our policy is not to share your Personal Information with any third parties other than financial institutions such as banks, RBI or other regulatory agencies (if required) to provide you with services we provide through Agnipay, to conduct quality assurance testing, to facilitate the creation of accounts, to offer technical and customer support, or to provide specific services according to your instructions, such as synchronizing your contacts with other software programs. You are required to restrict these third parties from using your Personal Information for any purpose other than providing the services you requested. Your Personal Information may be shared with our parent company, subsidiaries, joint ventures or other companies under a common control (collectively, "AFFILIATES"), and we will require that they respect this Privacy Policy. We may sell or transfer our assets to another company, which will take over our rights and obligations regarding your Personal Information as outlined in this Privacy Policy. We may disclose your Personal Information to third parties in a good faith belief that such disclosure is reasonably necessary to:

1. Investigate suspected illegal activities.
2. Our privacy policy and terms and conditions are enforced or applied.
3. Comply with legal process, such as a search warrant, subpoena, statute, or court order.
4. Safeguard the rights, reputation, and property of our Users, affiliates, or the general public.

We are not required to question or contest the validity of any search warrant, subpoena or another similar governmental request. We may disclose aggregate Information about User behavior to third parties, such as advertisers and content distributors, as part of actual or prospective business relationships with those third parties. We may disclose the number of users exposed to, or clicked on, advertising banners.

To track how Users interact with the Platform, we will share the data / Personal Information provided by them with other technology partners. As part of the credit checking and credit analysis process, we will also disclose personal Information to our credit partners.

We may also disclose Personal Information in our sole discretion, as necessary, to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the terms of use without notifying you. These institutions and authorities (to whom the disclosure is made) are not responsible for how they use or disclose such Personal Information.

When Users modify Personal Information, they need to submit supporting documents relating to the change for verification by the Platform. As a result, Users can restrict our access to their Information by implementing appropriate device settings and/or deleting their accounts. We may be unable to provide you with services if you delete or withdraw Information. You may request the deletion of your Personal Information by contacting us. While we may be required to retain such data under applicable law, we are not obliged to remove it if we need such Information to operate and/or improve the Platform.

Feedback

If you contact us with feedback, a complaint, or a question, we will record any Personal Information and other content you provide in your communication so that we can effectively respond.

Legal Disclosure

In accordance with applicable law, we reserve the right to disclose your personal data when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal processes.

In accordance with applicable law, we reserve the right to disclose your personal data when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal processes.

As permitted under this policy, your personal data will also be shared between the services operated by Agnipay.

If our Company undergoes a business transition, like a merger or acquisition, or sells all or a portion of its assets, such as bankruptcy, the Merchant User's account and data may be transferred to another company. You will be notified if ownership or control changes via [email protected] and a prominent notice on our Website.

No Unlawful or Prohibited Use

Use of this Website and the Information or software contained herein is subject to these terms and conditions.

Enforcement

To investigate, enforce, and apply our terms and conditions and Privacy Policy, we may collect and use Information about your use of Agnipay.

Enforcement

To investigate, enforce, and apply our terms and conditions and Privacy Policy, we may collect and use Information about your use of Agnipay.

Privacy Policy Terms and Modifications

We reserve the right to change our Privacy Policy at any time without notice. Please review this policy periodically to ensure you are aware of any changes. Users of Agnipay will be affected by these changes immediately. You are responsible for updating your Personal Information at all times, including your email address.

Applicable law

Please note that your use of this Website will be governed and construed in accordance with the laws of India. All users agree that any legal action or proceedings arising out of their use may be brought exclusively in the competent courts/tribunals having jurisdiction in India and irrevocably submitted to their jurisdiction.

Consent and Binding Agreement

When you use the Platform and provide your Information, you agree to the following: By using, sharing, and disclosing your Personal Information in accordance with this Privacy Policy, you consent to its collection, use, sharing, and disclosure; and agree that this Privacy Policy will form a binding legal agreement between us. Any changes to this Privacy Policy will be published on the Platform.

Grievances & Complaints

Whenever you have a complaint or concern regarding your Personal Information or the content of this Website, or any comment or breach of the Website's terms or conditions, or any intellectual property of any User, please notify Agnipay at [email protected] or by email at the following address:

AGNIPAY FINTECH PRIVATE LIMITED

Mob No. 8088253608
Mail [email protected]
Block C, Sushant Lok, Phase 1, House no 944, Gurugram, Gurugram, Haryana, 122001